Are you ready to jump-start your career in the automotive industry? MD Auto Repair is looking for a passionate and customer-focused individual to join our team as a Service Writer!
Responsibilities:
- Greet customers with a warm smile and assist them with their service needs from start to finish.
- Write up service orders accurately and efficiently, ensuring all details are captured for a smooth repair process.
- Communicate effectively with technicians to ensure repairs are completed promptly, keeping customers informed every step of the way.
- Provide estimates for repairs and work closely with customers to obtain approval before proceeding.
- Coordinate with our parts department to ensure necessary parts are available for repairs, minimizing wait times.
- Maintain customer records and update service history, ensuring accuracy and completeness.
- Handle cash transactions and process payments with professionalism and accuracy.
- Answer phone calls promptly and respond to customer inquiries with knowledge and courtesy.
Qualifications:
- Previous experience in a dealership or automotive service environment preferred.
- Knowledge of auto service management and repair processes.
- Strong communication and customer service skills.
- Ability to multitask and prioritize work effectively.
- Proficient in cash handling procedures.
- Detail-oriented with excellent organizational skills.
At MD Auto Repair, we live by our core values:
- Clear and Timely Communication
- Fair and Honest Pricing
- Friendly and Efficient Customer Service
- Supporting Causes that Impact Our Community
We don't just work together; we also have fun together! MD Auto Repair sponsors community events, and we love to bring our people together for family events like the Mavericks, Royals, Bowling, and even Cooking Classes. Yes, everyone has a blast, especially at a cooking class, because they get to spend time with their family and their coworkers' families.
And guess what? It's all company-paid because we care about you!
If you're looking for an opportunity to join a dynamic team that values your skills and offers great benefits, including health, dental, vision, life insurance, a matching 401k, relocation assistance, and paid time off, then apply now to become a Service Writer at MD Auto Repair. Join us and be a part of our growing team!
Job Type: Full-time
Pay: $52,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Day range:
Shift:
Experience:
- Automotive sales: 1 year (Preferred)
- Sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person