We are looking for a motivated individual with excellent communication skills in addition to previous work experience and qualified technical skills. A qualified Managed Services Professional participates as a team member of the IT department that is responsible for operational support of client sites and corporate infrastructure by providing hardware, software and application support as well as the troubleshooting of workstations and servers. The Managed Services Professional must utilize their significant experience to provide managed technology support services for our clients, and be accountable for creating and maintaining standards, policies, procedures and documentation and ownership of internal systems.
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Job Description
Qualifications:
- Great troubleshooting skills on workstations, networks and servers with the ability to produce solutions.
- Ability to work independently and with a team of technicians. Ability to provide solutions to problems.
- Have one or more years of experience working on Microsoft Server platforms on items such as Active Directory updates.
- Experience in configuring, servicing, and modifying Windows OS.
- Proven track record working on IT Projects.
- Good oral and written communications skills along with working knowledge of IT in a business environment.
- Knowledge and experience with maintaining Windows Domains, GPO's and Active Directory management.
- Experience helping to identify and resolve trouble spots within networks and documentation skills with focus on accurate time entry.
- Excellent customer service skills.
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NOTE: If you are seeking work as internal IT in an enterprise environment then this is not the job for you. We are offering a job that allows you to touch multiple environments to continue to use and expand the skills that you have been developing over the years. This job allows you to stay with one company over a career instead of having to job-hop to find a new piece of technology to learn and develop skills in. If this is the job for you and you possess the skills below, then you are encouraged to apply now. This is a hands-on job. The successful candidate will be expected to have excellent computer and leadership skills, and ensure compliance to all Company and program policies and procedures.
Job Type: Full-time
Pay: $66,000.00 - $74,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Troubleshooting: 2 years (Required)
- Windows: 2 years (Required)
Work Location: In person