About us
Marketside Animal Hospital is a privately owned Veterinary Clinic in Buckeye, AZ. We are dedicated to our clients and their pets. We provide the best medicine and great client service. We create a culture of integrity, hard work, friendships, positivity, and support.
Our work environment includes:
- Small, casual office setting
- Growth opportunities
- On-the-job training
- Great team members
- The best clients in town!
Responsibilities:
Be the face of our Veterinary Hospital. At least one (1) year of veterinary CSR/receptionist experience is preferred.
- Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with appointment scheduling, inquiries, concerns, and requests regarding their pets.
- Maintain accurate and detailed customer and pet records through data entry, scanning, faxes, and phone calls.
- Collaborate with other team members to resolve customer issues promptly.
- Follow company policies and procedures to ensure consistent service delivery.
Have a positive, helpful and team player attitude.
Experience:
- Previous experience in a Veterinary Hospital's customer service role (receptionist) is preferred.
- Strong phone etiquette and communication skills.
- Proficient in computer skills.
As a Customer Service Representative, you will have the opportunity to assist customers while providing excellent service. This role requires strong communication skills, attention to detail, and the ability to be compassionate and customer focused. If you are passionate about delivering an exceptional customer experiences and enjoy working with clients and pets, we would love to hear from you.
Please note that this is not a remote position. The successful candidate will be expected to work on-site at our location.
We offer competitive compensation and benefits packages, including health insurance, retirement plans, and opportunities for career growth within our organization. If you meet the qualifications outlined above and are excited about joining our team, please submit a cover letter and your application today.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Relocate:
- Buckeye, AZ 85396: Relocate before starting work (Required)
Work Location: In person