Role: Technical Writer (Digital Asset Management)
Location: Day 1 Sunnyvale, CA
Hybrid - 3 days Onsite / Week
Duration: Long term contract
Job Description:
We are looking for profiles with API documentation experience, who would also have technical knowledge on APIs, understanding of Java, web application concepts.*
Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in creating comprehensive documentation that enables our users to effectively utilize our platform's features, functionalities & APIs.
She/he will collaborate closely with cross-functional teams including product management, engineering to ensure accuracy, clarity, and consistency in all technical documentation.
Key Responsibilities:
1. Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.
2. Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.
3. Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.
4. Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.
5. User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.
6. Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.
7. Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.
Job Type: Contract
Pay: $50.00 - $60.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Schedule:
Work Location: In person