Essential Job Duties:
- Plan and direct the activities of the service team
- Hire, train and evaluate, and appropriately discipline all direct reports
- Provide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service department
- Schedule all repairs, move-in turnover, capital projects to be completed pursuant to annual operating budget and/or need
- Plan and execute daily, weekly, and monthly strategy for maintaining customer service, work order completion, capital replacements, preventative maintenance, and site inspections
- Perform resident work orders daily ensuring the highest standards are maintained for the resident’s home and community
- Maintain property grounds through daily inspection, cleaning, maintenance, and preventative care
- Perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvements
- Maintain an organized, clean and safe work area
- Schedule and complete new move in turnover to include painting, cleaning and general maintenance
- Comply with all established site safety and hazardous communication standards
- Service and maintain independently all building systems and building components including electrical, plumbing, carpentry, drywall installation and repair, HVAC systems and appliances
- Perform regular site inspections to ensure quality of service, asset upkeep and company standards for property maintenance are being adhered to
- Maintain accurate records for all work orders, preventative maintenance and site inspections
- Demonstrate leadership in all interactions and in performance of essential job duties
- Abide by all local, state and federal Fair Housing guidelines
- Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
- Perform on call as part of on call rotation
Qualifications:
- High school diploma and/or equivalent work experience
- 4+ years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
- Expert in repairing apartment building systems and maintenance to all components including plumbing, electrical, carpentry, HVAC and appliances demonstrated through passing maintenance application testing
- HVAC knowledge and Universal EPA certification required (can be completed after start of position)
- Previous supervisory experience preferred
- Positive attitude and good verbal and written communication skills
- The ability to communicate effectively and efficiently with residents, coworkers, supervisors and vendors
- Reliable transportation to get to work and respond to on-call emergencies
- The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
- Availability to respond to after-hours emergencies and on call work orders
- Basic tools required for maintenance
- Language skills: Ability to read and interpret directions, manuals, instructions and company documents
- Ability to write for routine reporting and correspondence
- Ability to work a flexible work schedule any day of the week
- Proficient with the use of electronic devices including tablets and computers, including Microsoft Windows and Office products
Full Time Employee Benefits
- Health, Vision, and Dental insurance
- 401k
- PTO
- Paid Holidays
- Mileage reimbursement
- Rental discount
- Plus more!
Job Type: Full-time
Pay: $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Work setting:
- In-person
- Office
- Outdoor work
Experience:
- Leadership: 2 years (Preferred)
- Apartment Maintenance: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
- EPA Certification (Preferred)
Work Location: In person