About the Bank
The Americas Division (“AD”) was established in the Sumitomo Mitsui Trust Bank, Limited, New York Branch) (“SMTBNY”) to perform corporate functions and supervise U.S. entities. Established under the AD are the “Global Banking Unit (“GBU”), Americas Division” and “Global Markets Unit (“GMU”), Americas Division” which performs business functions.
The Administration Department (“ADM”) provides resources and various support services that facilitate the Branch’s flow of business in a sustainable and cost-efficient way. ADM manages communication with Head Office on Branch’s various issues such as budgeting, expense the administration of expatriate-related matters, and the management of external parties such as the building management company and other service vendors.
Position Overview:
Follows established guidelines for day-to-day, routine operational and administrative work. May be required to use some independent thought to handle complex issues. Focus on execution within defined parameters, some expansion based on developing capabilities or experiences in conjunction with experienced staff. The Assistant Facility Manager performs daily facility operations responsibilities to assist and support the Facility Manager. The Facility Assistant Manager assists with maintaining a safe and enjoyable facility environment, while serving as the first point of contact for patrons and access control for the facility. Other duties may be assigned by supervisor.
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Assists the Facilities Manager in completion of various projects.
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Assists the Facility Manager to oversee IST facility service/operation.
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Manages and handles office facilities such as furniture, cabinets, HVAC, and others.
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Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for properties, equipment, and furniture as needed including various arrangements with third-party vendors.
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Inputs office supply orders, verifies order accuracy, and distributes office supplies, furniture, and equipment as needed.
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Manages office supply inventory to ensure efficiency.
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Completes the daily office inspection routine.
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Executes space planning and internal moves. Manage telephone (DID) number. Assists with vendor management related to facilities. Interfaces with building management as needed.
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Liaises with building, monitors tasks relating to elevator, fire drills and other items as needed and/or in compliance with local law.
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Manages and monitors the vendors and cost for purchasing material and vendor services related to Facilities. Supervises and reviews vendor services quality and maintains the service contracts.
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Completes inventory of Bank fixed assets.
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Performs GA related and other duties and responsibilities as assigned by management.
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Liaises with Head Office, facilities related tasks.
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Handles mailroom daily responsibilities, including receiving and distributing mail, operating postage machine and reconciling postage usage, arranging messenger services, and stocking mailroom supplies.
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Performs other duties and responsibilities such as company event support as assigned by Head of Administration and Facility Manager(s)
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Available 24/7 to assist with any facility related emergencies.
[Security System Management]
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Operates USIS Security System and requests ID cards from building management.
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Produces, monitors, and files activity reports. Monitors weekend access.
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Manages and reconciles monthly logbook for dealing room access and general access to office based on Access Level Charts
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Manages access cards, important keys, cabinet keys, and desk keys. Monitors access cards Inventory. Issues and deletes access cards. Reconciles the USIS Security System with employee list, authorization log, and status report. Handles long term visitor access.
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Troubleshoots any security related irregularities with SMTB staff, security manager, and the security company. Prepares incident reports as needed for security alarms.
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On call 24 hours a day for system irregularities.
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Manages and coordinates the SMTB Fire Evacuation Team with SMTB Manger and Building.
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Monitors the security cameras and keeps video images for required period of time.
[Vendor Management for Security]
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Verifies repair and maintenance by vendors.
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Experience Building management or security certificate preferred.
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Minimum of five (5) years recent experience in facility management or related experience.
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Experience with facilities maintenance, specifically plumbing and HVAC
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Knowledge of system furniture, AV system and basic electricity.
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Knowledge of General Affairs is preferred.
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Excellent organizational, problem solving, and multi-tasking skills.
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Excellent time management and organizational skills
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Bilingual oral and written skills on a business level in both English and Japanese is preferred.
Check out our LinkedIn for our employee experience: https://www.linkedin.com/company/smtbny
The anticipated salary range for this role is listed above. The specific salary offered to an employment applicant is based on the individual’s qualifications, experiences, the job responsibilities, an analysis of the current compensation paid for similar roles in the local geographic area, and key distinctions of the job as compared to current jobs in the Branch. The role may also be eligible for an annual discretionary bonus.
Sumitomo Mitsui Trust Bank, Limited New York Branch is a branch of Sumitomo Mitsui Trust Holding Group. Learn more about the company, the values, and vision at https://www.smth.jp/english/about_us/philosophy