Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Comfort Suites San Antonio North-Stone Oak is looking for new staff members who are dedicated, responsible, and reliable who is interested in becoming full-time front desk agent for 1st(7am-3pm) & 2nd shift(3-11pm). Must be available to work during weekends and holidays. Hotel experience is required. Drug screening may be required prior to hiring.
Responsibilities:
- Checking in and checking out guests
- Register and assign rooms to guests
- Answer phone calls, reservations, etc.
- Create reservations for guests
- Respond and assist to guest needs, requests, and complaints
- Collect payment from arriving and departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Keeping the front lobby presentable and tidy
- Coming in to scheduled shift
- Maintaining cleanliness of front lobby and public areas
Qualifications:
- Previous experience in hotel front desk service, customer service or other related fields will be an asset, but not required
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Fluent English speaking and writing required. Spanish is an asset
- Able to work long standing hours
Work Remotely
Job Types: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person