Position Description
JOB TITLE: Biller/Coder - Intake Coordinator - Full Time *MUST BE ABLE TO SPEAK SPANISH AND HAVE BILLING/CODING EXPERIENCE (CPT/ICD CODES)*
REPORTS TO: Clinical Director
TYPICAL WORKING CONDITION:
Work may require sitting for long periods of time: also stooping, bending and stretching for files and supplies, occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, facsimile, operate a calculator, telephone, copier and other such office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in normal range for telephone contacts. It is necessary to view and type on computer screens as well as handwriting for long periods and to work in an environment which can be very stressful.
TYPICAL WORKING CONDITIONS:
Work is performed in the medical office. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
RESPONSIBILITIES:
The Intake Coordinator is responsible for greeting and registering all patients and visitors that come into the office. Other Responsibilities include the smooth and timely check in and out of all patients. The Intake Coordinator works closely with all personnel in the office to ensure accurate communication is maintained within the office with regards to scheduling of patients and procedures that are required for that patient. Keeping and maintaining schedule on a daily basis.
- MUST HAVE EXPERIENCE IN BILLING AND CODING - CPT AND ICD CODES
- Responsible for the Lobby appearance and materials contained in the Lobby, and hallways.
- Responsible for all patient charts being ready and available (attaching paper work) according to the schedule on a daily basis.
- Greet and assist all incoming visitors/patients in a cheerful and professional manner.
- Responsible for scheduling all patients for their needed procedures at the Center.
- Responsible for maintaining good working relationship with dialysis units in order to help in the coordination of arranging transportation for patients.
- Responsible for requesting appropriate paperwork form the dialysis units in order to safely and appropriately treat patients coming into the Center.
- Responsible for all patients signing in, all chart information being current and accurate with forms, chart stickers, ect. and inserting tabs as needed.
- Responsible for preparation of all new patient charts and responsible that all new paperwork is properly inserted into all patient charts.
- Responsible for making copies of all insurance cards and picture ID on new patients and confirming insurance information on existing patients.
- Responsible for recognizing and becoming expert in all Insurance Company’s referrals format.
- Responsible for Valid referrals on all in coming patients and copying for billing company and chart. Call Primary office as needed.
- Responsible for collecting copays and past due balances at check in and full amount for self pays at check out.
- Responsible for monitoring patient flow by notifying staff for check in as appropriate.
- At check out, responsible for writing charges, and ensuring that patient has all needed paper work as well as a follow up appointment as indicated.
- Completes “no show” and cancelled charts daily by marking the schedule as such.
- Responsible for rescheduling the patients for another date and time.
- Responsible for faxing dialysis units’ procedure dictations and faxing primary care physician as appropriate with procedure dictations.
- Stamp all out going mail.
- Sort and open incoming mail and distribute.
- Sort all incoming faxes and distribute as appropriate.
- Restock all copiers and fax machines.
- Shred documents as appropriate.
- Responsible for initial call and follow up calls for repair/maintenance of office equipment.
- Responsible for enforcing all rules and regulations as they pertain to visitors, guests and walk INS.
- Assist the administrator in obtaining necessary data for required reports.
- Responsible to ensure smooth running of the office with regards to patients, vendors and visitors.
- Responsible for having ample amount of needed supplies and forms at work area and advising administrator when printed materials need reordering.
- Other appropriate duties may be assigned that are not listed in the description.
PERFORMANCE REQUIREMENTS- KNOWLEDGE, SKILLS AND ABILITIES:
This position requires a minimum of one (1) year experience in medical setting. Basic Medical terminology and knowledge of medical specialties and insurance is required.*MUST BE ABLE TO SPEAK SPANISH AND HAVE BILLING/CODING EXPERIENCE (CPT/ICD CODES)*
Knowledge of business office procedures is preferred. Candidate must have knowledge of grammar, spelling and punctuation to type patient information. Also required is skill in operating a computer, photocopy and facsimile machine. The candidate for this position must be able to speak clearly and concisely, be able to read, understand and follow oral and written instruction. This person must also possess the ability to sort and file materials correctly by alphabetic or numeric systems. Most important, he or she must be able to establish and maintain effective working relationships with patients, employees, dialysis unit staff and other doctor’s offices as well as the public.
Administrative Duties:
- Scheduling
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
- Greeting visitors
Financial Duties:
- Expense reports
- Processing payments
- Billing
- Purchasing
Typical end time:
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person