Vic Vaughan Toyota of Boerne- Join our Team-Join our family!
Vic Vaughan Toyota of Boerne is looking for an Body Shop/Collision Center Customer Service Representative to assist Collision Center with daily administrative duties including processing paperwork and reports. Prepare and monitors insurance billings and follows up on outstanding payables. Assists Body Shop Manager with administrative tasks involving collision estimates and work in process. Process month end reporting. This position requires a high level of customer service. You should have excellent customer service skills ensuring best in class customer experience, and a basic understanding of the auto-collision process.
Training will be provided to the right candidate that understands how to treat customers and wants to build a career in an environment that cares about their people.
Why Vic Vaughan Toyota ?
Vic Vaughan Toyota of Boerne is a company where our people come first. We are family owned and operated and are very proud to support our community. We believe our employees are our biggest asset and we work as a team to insure the customer experience.
Requirements:
- Strong phone contact and active listening skills
- Computer skills that include the ability to navigate multiple computer programs at the same time.
- Comfortable interacting with multiple groups of people including customers, team members and company leaders
- Ability to learn and follow new procedures
- Ability to multitask, prioritize and manage time effectively while working in a fast paced environment.
- Ability to read and understand damage estimates
- Efficient with CCC, I-Car or other industry training.
Compensation is commensurate with experience/ On the job training will be provided.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Work Location: In person