Whether it is over the phone or in person, the host is the first employee that the majority of guests dining at The Restaurant will come in contact with. It imperative that the host treat each guest in a gracious, professional, and composed fashion. The host is responsible for booking/confirming reservations using Opentable, answering guest calls, communicating with the hotel regarding guests dining in the restaurant, organizing the shift’s reservations in order to evenly seat each section while accommodating guest requests, reviewing upcoming shifts, flagging guests of note, receiving and sometimes inputting in-room dining orders, monitoring and updating table statuses in Opentable, ensuring that tables are turned and ready for the next guests, and thanking our guests as they depart.
Throughout the shift, hosts are responsible for the cleanliness and organization of the host stand, Ipads that run Opentable, a MICROS POS station, lounge tables, and all menus. Pre-opening, ongoing, and end of shift side work will be completed daily.
Our Ideal Candidate:
An ideal host candidate will have at least one year of experience in a restaurant and or luxury resort setting as well as:
· Enjoy engaging with guests and have the ability to think creatively when it comes to going above and beyond with service execution.
· Thrive in a team work based environment.
· Have aspirations of advancement in the restaurant and or hospitality industry.
· Exercise respect/professionalism by coming to work on time, prepared, and in a clean and pressed uniform.
This position requires advanced verbal and written English communication and presentation skills. While we try and give everyone a consistent schedule, flexibility with availability is expected. This position requires full mobility in a fast-paced environment and applicants of this job require employees to walk up and down stairs as well as lift, push and or pull up to 30 pounds.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Experience:
- Host/Hostess Experience: 1 year (Preferred)
Work Location: In person