About the role
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
- Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
- Create an inclusive store environment for associates where everyone feels welcome and engaged.
- Use technology to provide customers with a seamless omnichannel shopping experience.
- Support the Store Manager in recruiting, hiring, and developing talent.
- Use tools and reporting to drive operational excellence and financial discipline.
- Build productive relationships by listening, sharing ideas, and supporting the team.
You'll bring to the role
- 1+ year retail management experience (preferred)
- Brings a hospitality mindset when connecting with customers and associates
- Technology proficient and ability to operate a point-of-sale system
- Strong business acumen and ability to implement action plans to drive results
- Takes initiative in making thoughtful decisions
Benefits
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
- Support for your individual development plus opportunity for growth within our family of brands
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
- Medical, dental, vision insurance, and 401(k)*
- Time off – paid time off and holidays*
- Incentive Bonus Program*
*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Mandeville, LA: Relocate before starting work (Required)
Work Location: In person