We are in need of a Front Desk Administrator. This position is responsible for the efficiency of our check in/check out process, managing all appointments, collecting and processing payments, filing and faxing, maintaining front office space, and commnicating between clients and the doctor while maintaining appointment flow.
This positioin is the FIRST point of contact for out office. It is crucial that you be organized, have basic computer skills, communicate efficiently, follow basic instructions and have a team mindset. Basic cleaning is performed daily with periodic deep cleaning days.
Front Desk Administrator Duties-
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Schedule appointments
- Proficiently answer questions about products and services
- Maintain a clean and organized front desk and skincare area.
- Help maintain service areas and restrooms
- Coordinate with office staff to ensure smooth guest experiences
- Assist with project coordination as needed.
- Additional responsibilities will be discussed during the hiring process
Requirements:
- Excitement about all things Esthetic.
- Previous experience in a customer service, and retail role preferred.
- Experience in a Spa/ Med Spa would be preferred.
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, Canva)
- Attention to detail and accuracy in handling guest information
- Ability to handle difficult situations with patience and professionalism
- Retail and great sales skills
- Ability to retain product and service knowledge to pass on to clients
- High school or equivalent (Required)
- Customer service: 2 years
- Retail sales: 2 years
- English (Required), Spanish (Desired but not required)
Join our team as a Front Desk Professional and be part of a dynamic and professional enviornonment. We offer competitive pay and an enjoyable, supportive work culture.
Apply now to start your journey with us!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: No less than 32 per week
Healthcare setting:
- Clinic
- Medical office
- Outpatient
- Private practice
Medical specialties:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Preferred)
- Office experience: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
- Word processing: 1 year (Preferred)
- Medical office: 1 year (Required)
Work Location: In person