We are a private optometry practice looking to hire a full-time front desk receptionist with many front office responsibilities!
Job Responsibilities:
- Greeting patients, checking in/out patients
- Answering phone calls with enthusiasm and confidence
- Scheduling patient exams over the phone with knowledge of vision plans and medical insurance
- Ability to learn and efficiently use our computer practice management software
- Verifying insurance eligibility and pulling insurance authorizations, fulling understanding patient vision plan benefits and being able to explain them clearly
- Submitting insurance claims through our office software, vision plan websites and via paper claims as indicated
- Printing and mailing monthly patient invoices and keeping track of patient and insurance receivables
- Collecting and posting patient and insurance payments
Job Requirements:
- High School diploma or equivalent
- ~40 hours/week (Monday 8:30 AM - 7:00 PM / Tuesday - Thursday 8:30 AM - 5:00 PM / Friday: 9:00 AM - 5:00 PM) with 1 hour lunch.
- Experience with using CMS-1500, CPT codes and ICD-10 codes
- Minimum 1 year experience with medical front office, medical billing, receptionist (preferred)
- Learning and thorough understanding of Crystal Practice Management computer software
- Ability to feel comfortable and confident answering phone calls to address patient needs and scheduling appointment
- Understanding of major vision plans and medical plans accepted and being able to authorize benefits, submit claims and post patient and insurance payments.
- Willingness to create collaborative relationships with industry reps/vendors as well as other team members
- Professional Appearance
- Ability to multitask and prioritize
- Address patients' concerns/complaints with empathy and commitment to help resolve
Benefits:
- Paid Time Off
- Paid Holidays
- NO Weekends
- Retirement Plan
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Healthcare setting:
- Medical office
- Private practice
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: In person