Your Impact:
We are seeking experienced Knowledge Managers (KM) to support the U.S. Army. Knowledge Managers support development of KM systems by designing and implementing SharePoint process improvement solutions; aligning processes and technology to enable information sharing; shaping workflows and processes with peripheral databases, content management, and records management systems; compiling reports on performance, usage metrics, and future requirements; and disseminating intelligence products across separate networks and portals.
Responsibilities:
- Produce KM SOPs to guide KM efforts within the organization and assist implementation of the KM structure, practices, and governance model.
- Publish analysis and assessments of the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG).
- Facilitate the KMWG and enable collaboration by disseminating information to individuals or groups.
- Publish KMWG minutes and recommendations for the next meeting to the SharePoint KM portal and in email to Government personnel.
- Conduct surveys and interviews to increase the effectiveness of information sharing within and outside of the organization, as well as vertically and laterally.
- Ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans; custom workflows and site themes; SharePoint content management with Microsoft Office applications; and transfer of content from shared drives and other repositories to SharePoint.
- Provide status updates on actual vs. planned task progress made; schedule status, surveys/interviews conducted; meetings attended; issues and recommendations.
- Review operations files, analyses, and operational data queries to provide CI Operations Trends and Strategic Communications support and articulate operational leads, gaps, vulnerabilities, and trends.
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Here’s what you’ll need:
- Minimum 8 years’ relevant knowledge management experience; with a portion of the experience within the last 2 years.
- Must have Security Plus certification.
- Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033.
- Education: Bachelor’s degree in relevant field.
- US government clearance: Current Top Secret/SCI