We at Coforge are seeking Customer Service Representatives with the below mentioned skill-set and who can work onsite from Charleston, WV location.
Role: Customer Service Representative
Location: Charleston, WV
Mode of Hire: Full Time
Skills Required:
- 1-2 years of Customer services experience .
- Providing an excellent customer experience via phone
- Negotiating and completing save/service order requests from customers.
- Working with customers patiently, tactfully, and efficiently
- Accurately informing customers of various fees and adjustments.
- Providing options to the customer based on product and service needs.
- Active listening skills. Promoting and/saving products and services
- Ability to follow tactical call flows to optimize the customer experience.
Job Types: Full-time, Contract
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Charleston, WV 25311 (Preferred)
Work Location: In person