We are a dedicated team who is passionate about providing a fitness community that is welcoming to everyone. We are looking for team members who are committed to being positive and self-motivated with the desire to help our members reach results they can feel proud of.
Availability
Part-time - Weekends
Major Responsibilities:
- Consistently delivers a clean and professional member and team member experience
- Provides superior customer service over the phone and via email communication with members and team members.
- Assist members with questions concerns.
- Assist members in settling difficult billing inquiries, payment issues and delinquent accounts.
- Collects past due payments from members.
- Maintains awareness of their personal daily statistics.
- Escalate calls & emails from for member situations
- Responsible for completing special projects as assigned
Qualifications & Requirements:
- Ability to handle challenging and complex customer issues with patience and professionalism.
- Able to multitask
- Excellent communication skills.
- Advanced computer skills with both the MSOffice suite as well as company specific applications.
- High School diploma required.
- 20-30 hours per week
- Morning Availability
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
Ability to Commute:
- Las Vegas, NV 89141 (Required)
Work Location: In person