Bay Area Medical Academy is a community based, woman-owned healthcare training school that is committed to assisting individuals with their career aspirations. We offer programs in Medical Assisting and Continuing Education courses with Phlebotomy & EKG.
Dedicated to the career success of our graduates, our faculty and staff supports students' first steps towards a healthcare path with unlimited opportunities. We want to empower our graduates to be prepared not only clinically as medical professionals but to continue challenging themselves in an evolving healthcare environment. Many of our graduates thrive as patient focused and committed individuals who collaborate with their community in culturally diverse healthcare settings. We welcome everyone to experience this journey!
Bay Area Medical Academy is looking for an individual who has a passion for education and helping students from diverse backgrounds succeed! We have a friendly, entrepreneurial, collaborative, high traffic environment that requires prioritization, flexibility, and creative problem-solving.
The Campus Host/ Office Coordinator is responsible for collaborating with students, graduates and the public in addition to supporting various departments with responsibilities that enrich the career goals of students from Bay Area Medical Academy. This position has exposure to all facets of our school and requires a dependable individual with stellar prioritization skills.
*Schedule: Wednesday-Sunday (8:30am-5pm or 9:30am-6pm)
*Comfortable assisting with COVID-19 screenings on campus
*Must be up to date and fully vaccinated for COVID-19
RESPONSIBILITIES:
· Provide exceptional customer service for students and prospective students, vendors, etc. who need assistance on campus. Serves as a first point of in-person contact, as well as a liaison between students and remote staff.
· Manage school's procedures for opening and closing daily.
· Welcome students on campus and complete the lab check-in process.
· Assist with data entry, filing, student records management, payments, orientation packets, and scheduling CPR classes and on campus exams.
· Handle high volume of phone calls and rectify the situation in the best possible manner.
· Help with scheduling and assisting with pre-testing procedures.
· Answer general questions in order for individuals to comprehend the requirements of courses and programs.
· Follow up with incoming students to ensure vaccination requirements have been submitted, and class materials are distributed.
· Ensure that office equipment and supplies are properly stocked and maintained for staff and classrooms; handle incoming & outgoing mail.
· May assist with additional projects and responsibilities from cross functional departments.
REQUIREMENTS:
· High School graduate; college degree preferred.
· Minimum of one year administrative/customer service experience or related work experience from education institutions or healthcare facilities.
· Professional demeanor with exceptional customer service who can build and maintain relationships.
· Strong oral and written communication skills.
· Proficient with Microsoft 365 (Teams, Outlook, Word, Excel, & PowerPoint)
· Ability to troubleshoot issues and escalate concerns to appropriate team member.
· Organized individual with strong prioritization and time management skills.
· Flexible person who is comfortable with a changing environment.
· Maintain confidentiality with sensitive information.
· Ability to prioritize and successfully execute many complex tasks simultaneously.
***Bay Area Medical Academy is an equal opportunity employer
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work Location: In person