Experienced PLUMBER
Total Appliance and AC Repairs, Inc. has the policy of providing equal employment opportunities to all employees and employment applicants without regard to unlawful considerations. This job reports directly to the Plumbing department manager.
Responsibilities: residential and commercial repair and maintenance of all household plumbing- - -toilets, water heaters, showers, disposals, stoppage, install and more
Work Experience: Minimum 4 years as a residential or commercial plumber required for Plumbers. We have a Plumbing Apprentice program of excellence, where we train and develop interested candidates too.
Skills: Punctual, Dependable, Plumbing Experience or willing to learn
Description
Completes any assigned service calls, or repairs, or installations in a timely manner. Collects payment when assigned. Presents options and pricing to customers as authorized.
Hours & Working Conditions (as designated)
· Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m. weekdays and/or weekends as scheduled)
· Overtime as required -On call over weekends as required
· May work outside, in crawlspaces, closets, and attics
· Work with sheet metal and sharp objects -Lifting and physical exertion required
Duties and Responsibilities:
· Troubleshoot equipment and related job problems
· Present findings and options to customers, providing advise as needed/requested
· Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide
· Clean equipment/work area -Ensure complete customer satisfaction upon completion
· Complete all paperwork required by management— be punctual and reliable
· Collect for work performed if required: documents, payment, or signatures
· Maintain truck inventory -Keep assigned service vehicle organized and clean
· Track vehicle maintenance and alert management when maintenance is necessary
· Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
· Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
· Provide customers with information on new equipment when repairs exceed specified amount and/or existing equipment exceeds 10 years of age
· Perform equipment installations and /or maintenance work if needed
· Identify and suggest opportunities for quality and cost improvements
· Other duties as needed
Job Requirements
· High School diploma or equivalent Key-Competencies Preferred
· Must have a professional demeanor, highly motivated
· Possess strong troubleshooting, repair’s ability and critical thinking skills
· Ability to push, pull, lift and carry 50LBS capacity
· A valid driver’s license with good driving record as required by the company insurance carrier(s)
· Ability to Drive, walk, go up and down stairs, bend, reach, crawl in small places
· Ability to assist with troubleshooting and repairs, or service, or installations with the quality of excellence required by Total Appliance Plumber’s team level of Helpers and Plumbers.
· Previous Four (4) years’ experience in plumbing, maintenance, or another related field
· Ability to follow company processes instructions, directions, policies and procedures.
· Neat, clean, and professional appearance
Performance Metrics
· Assignments or calls per day, experience, disposition, and teamwork including regards for our organization.
· Meeting or beating industry time standards for assigned work by following company processes, policies, and procedures.
· Accuracy of paperwork and reporting - Collection of documents, signatures or payments for work performed
· Callbacks resulting from misdiagnosis or poor workmanship, “GO-BACKS”
· Complete truck inventory, Truck maintenance, organization, and cleanliness
· Company tool maintenance and condition
· Generated Leads for the Company, be punctual and reliable
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
- Bonus opportunities
- Commission pay
Experience:
- Residential Plumbing repair and maintenance: 2 years (Required)
License/Certification:
- Valid and Clear Florida Driver's License (Required)
Work Location: In person