We are offering an excellent opportunity for a highly motivated and experienced Self Storage Facility Manager at our location in North Bend, WA.
Summary:
The resident self-storage Facility Manager oversees the day-to-day operations of the self-storage property, and is goal driven to achieve or exceed budgeted financial, occupancy and operational goals.
Essential Functions and Responsibilities:·
The Facility Manager is responsible for the day-to-day operations including overseeing vendors, maintenance, curb appeal, processing payments, collections, marketing, invoicing, and leasing.·
Works closely with the Regional Manager to achieve occupancy and budgetary goals; recommends ways to increase revenue and reduce expenses.
Assist in the formulation of budgets.
· Ensures that all rents are collected when due. Makes collection calls, mail lien notices and persistently collects on delinquent rents.
· Rents out storage units and give customers tours of the facility.· Proactively communicates with vendors and contractors regarding scheduling and billing. Obtain bids and ensures work is performed according to scope of work.
· Actively uses Facebook, Instagram, and other social media platforms to market the property, build community engagement and gain excellent reviews online.
· Trains and hires new team members. Reviews and approves timesheets.
· Submit and track invoices.
· Responds to emergencies and communicates any incidents to the Regional Manager immediately.
· Ensures account ledgers and lease files are complete and accurate.· Sells moving supplies and dispatches moving trucks.
· Conduct monthly market surveys. Shops and builds relationships with competitors in the area and stays up to date on market and industry trends.
· Attends required training and team meetings.
· Makes recommendations regarding rental rates, marketing, and specials.· Provides a welcoming, positive, professional level of customer service, in person as well as over the phone.
· Effectively resolves challenges in a timely manner.· Keeps the office open during regular business hours and maintains the staffing schedule.
· Takes responsibility for the community’s curb appeal, sweep, mop and make storage units ready to rent.
· Walks the property several times a day and opens/ closes large storage unit doors.· Assists with any special projects as requested.
· Resides at the property.Qualifications:
· A valid state Driver License and reliable transportation.
· Lift up to 35 pounds, opening/ closing large storage unit doors.
Education and/or Experience:
· High School diploma or General Equivalency Diploma is required.
· Must have at least three (3) years of self-storage, apartment community or resident management experience.
· Proficiency with Microsoft Office and Yardi is a major plus.
Pay & Hours:
· Full-time.
· Pay: $20.00 to $22.00
Location: North Bend, WA - 98045
Job Type: Full-time
Pay: $20.00 - $22.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Storage Leasing: 1 year (Required)
- Property leasing: 1 year (Required)
- Property management: 1 year (Required)
Ability to Relocate:
- North Bend, WA: Relocate before starting work (Required)
Work Location: In person