Job Summary:
- Manage a group of employees; primarily manages employees at seasoned / professional level. Develop team members through the use of strategic delegation. Accountable for the performance of a team within own discipline based on departmental strategy & goals
- Develop and administer plans and procedures for all company personnel; adapt plans to address resource and operational challenges
- Oversee planning and organization of department activities. Participates in developing department goals, objectives, and measurements in alignment with corporate strategy
- Lead, plan and organize department staff meetings. Provide business and team updates. Ensure that action items are completed in a timely manner
- Evaluate reports, decisions and results of department in relation to established goals. Recommend new approaches for continual improvements in efficiency and service of the department
- Build key partnerships within the organization to ensure understanding of broad business strategy and impact to the Data Centric DigiKey and well as departments within the Product Distribution Center Expansion (PDCe)
- Act as a change agent who is able to gain consensus and influence action
- Identify opportunities for team and|or supervisor development (e.g. hard or soft skill) to ensure industry and corporate standards are met; partner when|where appropriate to develop and organize development activities
- Continually evaluate assigned department’s workforce needs|requirements; coordinate hiring schedule/requirements with HR
- Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose|lead recommendations & implementation for resolution
- Provide direction and guidance to employees and manage issues appropriately. Partner with Human Resources (HR) when needed
- Oversee and provide strong mentorship to employees through effective training, coaching and team building
- Monitor and evaluate performance dashboards and reports; determine root cause of issues & propose|lead recommendations & implementation for resolution
- Ability to travel - domestically and internationally as needed|requested
- May lead|participate on cross-functional committees, task forces
Position Specific Info
- Provide supervision of project or multiple projects to achieve a corporate vision.
- Leads regular reviews for accountability and successful management of the project, stakeholders and suppliers.
- Utilizing data to identify gaps and inefficiencies to current state business processes.
- Appropriately influence Product Distribution Center (PDC) leadership the changes needed based off of the data you/team has gathered.
- Prioritize the opportunities you/team has found based on how those changes will affect PDC and determine the ROI for the company.
- Supporting root cause analyses.
- Collecting and reporting metrics.
- Participating in regular staff and strategy meetings to agree priorities and tactics.
- Serves as starting point|liaison for Product Owners, IT, & LeanSixSigma as it relates to PDC projects; understands which internal Customer Service team members are being leveraged as resources on projects and how much time they are allotted to the project and for what.
- Review departmental project requests (e.g. IT, Lean, etc) to understand the complexity of the requests and the areas impacted as well as viability and alignment with the roadmap; may perform analysis and research for specific PDC leaders and projects|change initiatives.
- Develops and updates PDC reports|dashboards and escalates any potential issues to the PDC team based on complete understanding of business change(s) to the PDC organization.
- Collects and reports out on projects driven by and impacting PDC
- Demonstrates strong presentation skills for a variety of audiences, including executive management
- Demonstrates ability to understand and analyze reports as well as confidence to make recommendations
- Demonstrates ability to actively participate as a member of the DigiKey Management Team to meet departmental goals
- Demonstrates a high level of confidentiality
- Demonstrates professionalism and ability to communicate at all levels within the organization
- Ability to work independently with minimal direction
- Expert in time, resource management with strong written and verbal communication skills
- Strong representative of sense of accountability and ownership; ability to lead your business and clearly communicate the results back to the organization
Required Knowledge, Skills and Experience
- High School Diploma or Equivalent
- Two-Year Degree in Operations, Business Administration or similar area of study or equivalent, relevant work experience (Preferred)
•Typically, 4+ years of management experience
- 5+ Digi-Key &/or industry experience in Order Fulfillment, people leadership or other relevant work experience (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Thief River Falls, MN (Required)
Ability to Relocate:
- Thief River Falls, MN: Relocate before starting work (Required)
Work Location: In person