The Guarantor Representative will play a crucial role in assisting patients and their families in navigating the financial aspects of their healthcare journey. This position will make a positive impact in the lives of others while working in a fast-paced and rewarding environment.
Responsibilities:
- Reaches out to patients with unpaid debt
- Determines reasons for overdue payments
- Attempts to collect payment from patients
- Sets up repayment plans according to ability to pay or negotiate credit extensions
- Keeps records of collection and status of accounts
- Receives payments and post amounts to customer's account
- Ensures collections operations function smoothly and effectively
- Works out terms for payment or initiates other actions as necessary
- Identifies and communicates with customers with delinquent accounts by mail, phone, etc.
- Compiles and maintains credit information
- Contacts customers with past-due accounts
- Recovers delinquent accounts according to company policy and procedures
Experience, Qualifications, and Education:
- Must possess beginning to working knowledge of subject matter
- Typically requires a high school diploma and 0 to 2 years of experience
- Persuasive communication skills
- Problem-solving skills
- Persistence
For questions or concerns, please contact Ali Gorson at 484-272-3270 ext. 3026
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