**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out of the hotel efficiently - Handle guest inquiries and provide information about hotel services - Assist guests with any issues or complaints they may have during their stay - Manage reservations and ensure accurate data entry - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction **Requirements:** - Previous experience in customer service, guest services, or hospitality - Strong communication and interpersonal skills - Ability to speak multiple languages is a plus - Knowledge of front desk operations and phone etiquette - Familiarity with hotel management systems is advantageous Join our team and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Long Beach, NY 11561 (Required)
Ability to Relocate:
- Long Beach, NY 11561: Relocate before starting work (Required)
Work Location: In person