We are hiring a front desk administrator for a medical practice. While Dr. Rothschild shares office space with another physician, he is in solo private practice in pediatric otolaryngology on the upper east side of Manhattan, where he has been for over 20 years.
There are two other full time employees, a practice manager and a medical assistant. The front desk administrator will share some tasks with the medical assistant.
The job involves the following responsibilities. However since it is a small office with just a few employees, some cross coverage and flexibility will occasionally be necessary:
1) Answering phones
2) Greeting patients at the front desk
3) Managing the flow of patients through the office during office hours
4) Maintaining the office schedule on the EMR (Dr. Chrono), including any blockouts or changes.
5) Preparing the charts in the EMR system for office hours (insurance verification, confirming demographic information, importing previously scanned charts for old patients)
6) Taking payments from patients/parents, keeping track of money collected at the front desk and working with the billing team.
7) Traveling to the satellite offices. These days will be shared with the medical assistant. There is an office in Bergen County, New Jersey (one day a week), and in Williamsburg, Brooklyn (one day a month).
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Health insurance
- Paid time off
Healthcare setting:
- Medical office
- Outpatient
- Private practice
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person