Harbour Medical and Aesthetics is looking for a full-time Front Desk Receptionist/ Medical Assistant in Miami, FL to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all staff members and patients in his/her office. All aspects of the job require an exceptional level of customer service and communication skills. They will assist patients in accordance with the training they have received, ensuring patients receive the best possible service.
Responsibilities
Duties included, but not limited to: Greeting patients, answering incoming phone calls, scheduling patients for appointments, verifying insurances, inputting information in an EMR system (Athena), familiarity with medical terminology, completing prior authorizations, checking in and out patients, sending and receiving faxes, requesting medical records, processing payments, call corresponding labs for specimen pick up. As well as, rooming patients, taking patient's vital signs, completing patient's intake (medical, social, family history), assisting Dr. Trullenque with procedures, drawing blood, etc.
Qualifications
- High school diploma or equivalent (GED certificate)
- 1+ years of experience working in a medical office
- Bilingual (English and Spanish)
- Excellent written and oral communication skills
- Familiarity with using an EMR system
- Excellent customer service skills
- Organized and detail-oriented
- Eagerness to learn
- Phlebotomy is required
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Healthcare setting:
- Medical office
- Private practice
Medical specialties:
Schedule:
- Monday to Friday
- No weekends
Work Location: In person