Clinical Systems Analyst (CSA)
Carolina Radiology Associates, LLC is seeking a Clinical Systems Analyst (CSA) to join our team in Myrtle Beach, SC. This is an entry-level/Level I position, ideal for individuals looking to launch or advance their careers in the radiology sector of healthcare. The role involves handling highly sensitive, private, and confidential materials, requiring the highest standards of confidentiality and integrity with zero tolerance for breaches. A passion for helping others and the ability to thrive in a fast-paced environment are essential. If your background matches the requirements below, we encourage you to apply today!
Part-time, Weekends only
Responsibilities:
- Demonstrate standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence to our hospital and physician partners.
- Escalate and take ownership of daily support needs, responsible for troubleshooting all end-user PACS software issues involving workstations and other devices.
- Manage PACS activities related to user access, incidents, service interruptions, and planned downtimes; document and communicate processes to ensure a consistent user experience.
- Communicate via instant messaging, call reports, and critical findings.
- Complete requests for comparative studies and relevant clinical history.
- Contact radiology techs regarding missing images, ultrasound worksheets, history, etc.
- Ensure proper notification of ongoing issues to the team and provide any workaround solutions until a permanent resolution is established.
- Provide training to less experienced personnel as required or scheduled.
- Demonstrate positive interpersonal relations in dealing with all members of the team.
Desired Professional Skills and Experience
- Radiology/Medical Diploma or equivalent experience
- Knowledge of PACS systems and radiology workflows (preferred)
- Experience with voice dictation systems (preferred)
- Strong critical thinking skills and creative problem-solving abilities
- In-depth understanding of radiology workflows
- Provide on-call support as needed
- Excellent customer service skills
- Minimal local travel required
- Respond to and resolve inbound technical calls
- Hybrid or remote work options available
Carolina Radiology Associates, LLC is an equal employment opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Job Types: Part-time, PRN
Pay: $20.00 - $26.00 per hour
Schedule:
Experience:
- Medical imaging: 1 year (Preferred)
- IT: 1 year (Preferred)
License/Certification:
- LPN / RN/ Healthcare Field (Preferred)
Ability to Commute:
- Myrtle Beach, SC 29577 (Required)
Work Location: Hybrid remote in Myrtle Beach, SC 29577