Front Desk Assistant
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and provide information to callers or route calls to appropriate staff members
- Assist with guest inquiries, requests, and complaints, providing excellent customer support
- Handle reservations and booking arrangements
- Maintain a clean and organized front desk area
- Utilize computerized systems for order entry, transcribing, and managing guest information
- Manage cash transactions and maintain accurate records
- Cleaning tanning beds and rooms after each customer
Qualifications:
- Previous experience in a customer service role preferred
- Able to educate clients on our products and services
- Strong communication skills, outgoing personality
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in handling guest information
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Must be profiecient in cleaning and sanitizing!
- Strong customer service skills, with the ability to provide exceptional service to guests
To apply for this position, please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Part-time
Pay: $13.25 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- Day shift
- Evening shift
Work Location: In person