About us
https://gousseurology.com/
At Gousse Urology LLC's Aventura Office, we're searching for a committed Medical Office Front Desk Receptionist to become part of our dynamic Urology team. Positioned at the forefront of patient interaction, our Front Desk team is essential in providing the exceptional Gousse Urology Experience. We seek professionals who offer unparalleled courtesy, respect, and customer service, ensuring every patient's experience is positive from start to finish.
Position: Full-Time, On-Site
Location: HCA Aventura Hospital
Responsibilities:
- Efficiently manage incoming calls and direct them as needed.
- Schedule patient appointments with attention to detail.
- Warmly greet patients and ensure their comfort during their visit.
- Collect and verify patient demographics, insurance details, and other relevant information.
- Handle co-payments and address outstanding patient account balances.
- Maintain professionalism and deliver superior patient service consistently.
- Document all patient interactions and requests accurately and thoroughly.
Requirements:
- A minimum of 3 years of experience in a medical front office setting.
- Proficient in insurance verification processes, including the use of Availity.
- Demonstrated proficiency in creative problem-solving.
- Ability to empathize with patients and understand their care needs.
- Excellent communication skills, both written and verbal.
- A positive, friendly attitude, and approachable demeanor.
Work Hours: Monday to Friday, 8:00 AM – 5:30 PM
Our Commitment:
We are dedicated to creating a workplace that embodies care and professionalism. We invite candidates who share these principles and are eager to contribute to enhancing the patient experience in a vibrant medical practice to join our team.
Application:
Interested candidates are encouraged to submit a resume and a brief cover letter outlining their relevant experience and their motivation for wanting to join our team.
Thank you for considering a career with Gousse Urology LLC. We look forward to the possibility of you joining our team.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 24 – 40 per week
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Computer skills: 3 years (Required)
Work Location: In person