Job Description
The Ansonborough Inn, a AAA Four Diamond hotel tucked away in the heart of Charleston's historic downtown district, is undergoing an extensive renovation and repositioning set to relaunch as The Ansonborough Charleston in spring 2024. We are seeking an experienced individual to lead our outstanding Housekeeping team. Potential candidates will be energetic, upbeat, outgoing, and have the willingness to provide the best guest service.
The Executive Housekeeper will report to the General Manager and the Assistant General Manager. The Executive Housekeeper will work closely with front desk and engineering staff. This candidate will need to have the ability to communicate and understand guest needs. Also ensure that the preparation and presentation process of the hotel rooms exceeds expectation. Our goal is to make every guest feel at home and to help ensure loyalty and guest satisfaction.
Essential Duties/ Responsibilities
- The ability to work a standard 8 hour shift per day.
- The ability to follow company policies (Show up on time for scheduled shift in proper uniform)
- The ability to lead a team of room attendants, laundry attendants, and housepersons.
- The ability to learn the Property Management System (Opera)
- Along with learning the system would be to properly check vacant/occupied rooms, rooms that are in house or out of order, and ability to change rooms to Clean/Dirty.
- Ability to handle guest complaints
- Ability to problem solve
- Ability to interact with co-workers and guest's with ease
- Ability to make a schedule
- Ability to work with Managers/Supervisors/Co-Workers
- Weekly/ Monthly Inventory of all housekeeping supplies
- Ability to kneel, bend, walk and stand
Qualifications:
- Must have at least 2 years of Housekeeping Experience
- Supervisor/ Managerial Experience
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Cleaning: 1 year (Preferred)
Ability to Commute:
- Charleston, SC (Required)
Ability to Relocate:
- Charleston, SC: Relocate before starting work (Required)
Work Location: In person