Host/Host
Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere.
Responsibilities:
- Greet guests as they arrive and seat them accordingly
- Manage reservations and waitlists efficiently
- Provide menus and assist guests with any inquiries
- Maintain cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Assist in setting up dining areas for service
- Handle guest inquiries, concerns, and special requests promptly and professionally
Experience:
- Previous experience in a hospitality or customer service role is preferred
- Familiarity with RESY OS reservation software.
- Strong communication skills with the ability to interact with guests in a courteous manner
- Knowledge of food service procedures and guest relations
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Understanding of phone etiquette and reservation management
As a Host/Host, you will be an essential part of our team, contributing to the overall guest experience. If you are passionate about providing excellent customer service, thrive in a dynamic environment, and enjoy working in the hospitality industry, we welcome you to apply for this exciting opportunity.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Bar
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Hoboken, NJ 07030 (Required)
Work Location: In person