This is not a position with UPS Corporate, UPS Warehouse or a driver position. This is a position with The UPS Store, a privately owned franchise and a retail shipping and printing environment.
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
- Frequently multi-tasks while maintaining extreme attention to detail and high-quality control
- Performs other duties as required
- May open and/or close the store and perform end-of-day accounting, etc.
- Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
- Must enjoy working with all people
QUALIFICATIONS
- Retail/customer service experience (PERFERRED UPS EXPERIENCE)
- Some college course work preferred
- High school diploma or GED required
- Prompt, reliable, and responsible
- Neat, clean, and professional appearance
- Non-smoking environment
- Able to work collaboratively
- Must be able to type fast and accurately.
- Must have reliable transportation
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Suwanee, GA 30024: Relocate before starting work (Required)
Work Location: In person