Title: General Manager
Compensation: Competitive Base + Bonus + PTO along with plenty of opportunities to grow.
JOB SUMMARY:
We are looking for experienced general managers to join the Slice Factory family. As we continue to grow we need hands-on general managers to manage and optimize front-line employees and future leaders, oversee our systems and processes, manage food and labor budgets, and take an ownership mentality for their location. The ideal outcome for a general manager is to achieve efficient operations and hit monthly sales goals through servant leadership, high-quality hospitality, and back-of-the-house excellence. The general manager will report directly to our director of operations for both FOH and BOH and our president.
JOB RESPONSIBILITIES:
Leadership
- Develop a growth-minded culture
- Full buy-in and embodiment of the Slice Factory Way
- Adherence and implementation of the Slice Factory Fly Wheel
- Recruit, Interview, hire, train, reward, and fire front-line staff
- Constant communication of the Slice Factory Way to all staff
- Establish a healthy coaching relationship with each member of their staff
- Analyze, and evaluate front-line staff performance
- Develop future leaders of Slice Factory (Team lead, AGM)
- Communicate with the leadership team on their needs and express ideas on how to improve their location's systems and processes
Front of the House
- Maintain a high level of service
- Ensure all processes, procedures, and checklists are implemented
- Train and develop FOH staff
- Develop relationships with current and potential customers
- Resolve any customer issues
Back of the House
- Achieve BOH Excellence (food quality, reduce waste, cleanliness)
- Ensure all processes, procedures, and checklists are implemented
- Train and develop BOH staff
- Maintain food budget
Finance, Reporting, other areas of oversight
- Create store schedule
- Maintain labor budget
- Report analyze the financial performance of their location
- Strive to reach the stores performance goals
Required / Preferred Experience
- 2+ years of managerial experience
- 5+ years in restaurant or hospitality
- Proven track record of success growing a location
- Proven track record of success in a leadership role
- Proven track record of success in training and developing staff
- High level of Emotional Intelligence (EQ)
- Strong communication skills including conflict resolution
- Impeccable integrity and can-do attitude
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