About us
Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.
Job Summary
Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit.
Hourly rate range:
$19.97 - $24.00
Benefits
· Paid time off
· 401k, with company match
· Company sponsored life insurance
· Medical, dental, vision plans
· Voluntary short-term/long-term disability insurance
· Voluntary life, accident, and hospital plans
· Employee Assistance Program
· Commuter benefits
· Employee Discounts
· Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
- Answers all incoming telephone calls and dispatches calls appropriately.
- Generates billing information, produces check sheets and receives flight loads/meal counts.
- Performs other duties as assigned by the Unit Manager.
Qualifications
Education:
Work Experience:
- 1 Year of general office experience
Technical Skills: (Certification, Licenses and Registration)
- Must be detail oriented and organized.
- Must have very good basic math skills.
- Some computer knowledge required
- Good work attendance and work performance
Language / Communication Skills:
- Effective oral communication skills
Job Dimensions:
Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: None
Exemption Classification: Non-Exempt
Internal Relationships: Unit employees
Work Environment / Requirements of the Job: Normal Office Environment
gategroup Competencies Required to be Successful in the Job:
- Thinking – Information Search and analysis & problem resolution skills
- Engaging – Understanding others, Team Leadership and Developing People
- Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
- Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
- We treat each other with respect and we act with integrity
- We communicate and keep each other informed
- We put our heads together to problem solve and deliver excellenceas a team
- We have passion for our work and we pay attention to the little details
- We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
- We do what we say we will do, when we say we are going to do it
- We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Job Type: Full-time
Pay: $19.97 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person