Medical Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying staff of patient’s arrival.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient balances.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
- Works independently
Education, Experience, and Licensing Requirements:
- University/college degree is an asset
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
Schedule:
Experience:
- Medical receptionist: 2 years (Preferred)
Language:
- Cantonese (Preferred)
- Spanish (Preferred)
Work Location: In person