Families First in Essex County, Inc.
6.2023
JOB DESCRIPTION
Children’s Health Home Care Manager - Come join a great group of people, working with amazing kids and families!
A. General Description:
Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State’s Children’s Health Home program. They gather & review records, complete assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan. Care Managers document progress and arrange for eventual transition between health homes as necessary, or from health homes to other levels of service following changes in eligibility.
B. Education/Training:
BA/BS with 2 years relevant experience, OR
RN with 2 years relevant experience, OR
MA with 1 year experience
C. Experience:
- Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.
- Experience coordinating and participating in team settings.
- Solid written and verbal communication as well as excellent computer skills.
- Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities.
- Ability to work in an effective and focused manner when self-directed and beyond immediate oversight.
- Ability to deliver family-driven, youth-guided services, in the home and community.
Each Care Management Agency will ensure that its teams include Care Managers with experience with a range of special populations, to include experience with children/youth with substance abuse and/or complex medical conditions.
D. Job Responsibilities:
- Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
- Administer CANS-NY, updating periodically.
- Develop a comprehensive, family-driven youth-guided Plan of Health Care.
- Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
- Convene and conduct quarterly meetings to review progress, update POCs, and confirm continuing client eligibility.
- Provide education to family and child concerning the nature and desired effect of services, along with information concerning conditions being treated.
- Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, social, and community services.
- Provide Health Home services for children with medium and high acuity needs, including at least two services per month, with at least one of those conducted face to face.
- Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
- Participate in mandatory and optional training, including but not confined to: CANS-NY administration; family-driven, youth-guided, trauma-informed care; IT, LGBTQ, safety in community work, and meeting management.
- Participate in supervision.
- Work in partnership with other team members, usually taking a role as the leader.
- Acts as a resource and/or facilitator for youth programs/involvement on an as needed basis.
- Attend staff meetings, Clinical Coordination meetings, supervision, in-service trainings, and interagency meetings as required by supervisor.
- Complete all required paperwork within the agency’s required timelines, including complete and accurate case records and billing information.
E. Work Schedule:
Full-time (40 hours per week) while maintaining flexible hours to meet the needs of assigned families as identified by supervisor.
F. Reporting Responsibilities:
Primary responsibility is to the Director of Behavioral Health Services, with additional responsibilities to the Compliance Officer and the Clinical Staff for clinical supervision.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
Work Remotely
- limited availability - this is an in person job
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $44,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- After school
- Evening shift
- Weekends as needed
Work Location: In person