CornerStone Staffing has partnered with a world renowned luxury auto dealer and are currently seeking 10 auto collections agents. If you have collections experience and are ready for new opportunities Apply Today!
Job Title: Auto Collections Agents
Pay: $17.00 - $21.00/ BOE
Schedule: Monday through Friday - Some flexibility between 8am and 6pm
Location: N. Fort Worth (76117)
Job Duties: . Review, processes and follow up on Total Loss Insurance claims with the customer and various Insurance companies in the following ways:
- Handle inbound and outbound calls from customers and insurance companies to resolve an insurance claim.
- Review evaluation reports sent from the insurance company to ensure the settlement amount aligns with the MSRP.
- Work with the customer and their Insurance Company to obtain the payoff of the vehicle.
- Negotiate the amount paid out by the Insurance Company if necessary.
- Review and explain to the customer the balances not paid out by their Insurance Company or GAP provider
- Handling phone calls pertaining to new bankruptcy filings, processing voluntary payments by the customer or trustee, and resolving any issues with the account
- Review and process accounts that are Impound/Seized to ensure our collateral is secured and protected
- Work with the family members and/or estate to verify and process options relating to a deceased customer’s account.
Job Qualifications:
- 1-2 years’ experience in Customer Service and/or Collections environment preferred
- HS Diploma or GED required. Bachelor’s Degree is preferred
- Familiar with the auto collections is a huge bonus
- Experience with insurance claims/bankruptcy a plus
- Attention to detail
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Preferred)
- Auto Collections: 1 year (Preferred)
- Bankruptcy: 1 year (Preferred)
Ability to Commute:
- Fort Worth, TX 76177 (Required)
Work Location: In person