Provides personalized, exceptional guest service ensuring that every guest who chooses Culvers leaves happy.
-
Consistently provides excellent guest service and hospitality.
- Demonstrates proper personal hygiene and food safety practices consistently.
-
Maintains a neat, well-groomed uniformed appearance.
-
Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
- Assists guests with product knowledge and promotional information upon request accurately.
- Follows company safety standards at all times and looks out for the safety of other team members and guests.
-
Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
-
Handles guest comments promptly and courteously.
-
Performs primary position responsibilities timely and accurately.
- Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
-
Performs back-up support accurately and timely after secondary responsibilities are accomplished.
-
Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
-
Answers the telephone courteously and professionally, within three rings.
-
Prepares quality products while maintaining: portion control and presentation within service goal times.
-
Attends all team member meetings.
-
Flexible schedule
-
Reading and writing skills required
-
Communicates with guests, team and management
-
Maintains a sense of urgency
-
Demonstrates trained food safety knowledge
-
Stand Constantly
-
Walk Constantly
-
Sit Occasionally
-
Handling Constantly
-
Lift / carry 10 lbs or less Constantly
-
Lift / carry 11-20 lbs Constantly
-
Lift / carry 21-50 lbs Frequently
-
Lift / carry 51-100 lbs Occasionally
-
COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
-
CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
-
DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
-
INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
-
PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
-
COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
-
QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
-
ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.
Brand: Culver's
Address: 1713 Market Blvd Hastings, MN - 55033
Property Description: 266 - Hastings
Property Number: 266