· Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.
JOB RESPONSIBILITIES
Revenue Generation
· Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.
· Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.
· Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.
Prospecting
· Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends
· Obtains referrals from families served through after care visits (ACV).
· Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.
Build Relationships with Families
· Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern
· Supports families in time of grief with acts of kindness; attends services and/or receptions.
· Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
Teamwork
· Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes
· Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education
· High school diploma or equivalent required
· college coursework preferred
License
· Funeral Directors License where required by state law
· Life Insurance license where required by state law; company will support obtaining licensing
· Current state/province issued driver’s license with an acceptable driving record
Experience
· Sales experience preferred
· Industry experience a plus
· Previous Customer Relationship Management (CRM) systems experience a plus
Skills and Abilities
· Computer and technology skills
· Goal oriented self-starter
· Public speaking ability; comfortable presenting to small groups
· Ability to work well in a team, as well as independently
· Ability to work a significant number of evenings and weekends
· Bilingual is a plus
· Additional Job Description
Additional Job Description
Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
- Unlimited Income Potential - with a competitive commissioned incentive package
- Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is
the nation’s largest provider of funeral, cremation and cemetery services. Learn more
at sci-corp.com.
- Company-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
- Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
- Ongoing Training
- Advancement Opportunities
- Certified Great Place to Work since 2017!
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.
*Based on eligibility requirements
Job Types: Full-time, Part-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation package:
- Commission only
- Commission pay
- Monthly bonus
- Performance bonus
- Uncapped commission
Schedule:
- 8 hour shift
- Evenings as needed
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person