TITLE: Supervisor – Titanic Retail Store
POSITION SCOPE: Personnel supervision, proactive in-store planning skills, sales, customer service, training, loss prevention and online sales processing.
ESSENTIAL DUTIES:
- Assist the General Manager – Retail Store with daily supervision, training and managing of all personnel aspects of the retail operation.
- Maintain all company operational standards including 100% adherence to the Checklist System.
- Assist with scheduling, payroll expenditures and compliance with budgeted numbers.
- Assist additional revenue operations – Photo operations, Vending operations, etc.
- Ensures store’s merchandising standards are always maintained.
- Processes receiving/shipments, damages and transfers, etc. in a timely manner and per company standards.
- Assists with new hires and training.
- Responsible for maintaining controllable costs.
- Always ensures world class customer service standards (i.e., 100% customer greeting, suggestive selling, etc.).
- Is a leader and authority on product knowledge.
- Any other duties consistent with this job description as may be “reasonably” requested by management.
PREREQUISITE KNOWLEDGE, SKILLS AND ABILITIES:
· 3-5 years as an Assistant Store Manager or Store Manager preferred .
· Self-motivated leadership.
· Strong communication skills.
· Excellent customer service.
· Organized and punctual.
· Adept selling skills.
· Capable operations of basic POS and software programs.
PHYSICAL AND MENTAL REQUIREMENTS:
· Ability to function in high-pressure situations.
· Manual dexterity to operate a computer.
· Correctable vision and hearing.
· Excellent interpersonal skills.
· Clear, easy to understand oral communication ability.
· Ability to lift 50 pounds occasionally for the purposes of moving equipment on and off shelves.
· Ability to stand and walk for prolonged periods.
· Ability to sit for long periods.
· Capability to read, write, and understand English.
· Skilled in the use computer and office equipment
· Proficient in activities requiring manual dexterity of both hands.
· Primarily an onsite position.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Experience level:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person