POSITION SUMMARY
Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including
co-payments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.
REQUIREMENTS
- One year experience in a high volume healthcare facility or medical office setting with strong computer and customer service experience required
- High school graduate required or equivalent, evidence of continuing education preferred.
- Medical terminology strongly preferred
- Insurance and billing experience strongly required
- Drivers License; ability to travel to off-site locations (Outpatient only)
- Bilingual Spanish or Chinese (Mandarin) preferred
NECESSARY SKILLS
- Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
- Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
- Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
- Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner
- 1+ year of medical office /hospital/medical billing work experience preferred
- Medical terminology knowledge strongly preferred
- Insurance knowledge required
- Ability to multi-task in a fast and high pressured environment
- Stringent adherence to all HIPAA laws
- Strong typing skills 45 and up wpm is required
- Strong analytical skills, problem solving. The ability to act and decide accordingly.
- Excellent Customer service and phone skills with a background in the medical industry
- Ability to travel to off-site locations (Outpatient only)
RTO must be on the submittal
No RTO the first two weeks of an assignment
- COVID-19 Vaccine: Required + Booster - Medical/Religious Exemptions and Declinations Allowed
- Flu Vaccine: Required - Medical/Religious Exemptions and Declinations Allowed
Job Types: Full-time, Contract
Pay: Up to $25.00 per hour
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person