About Press Coffee + Crepes:
Press Coffee + Crepes opened in Summer 2016, founded in the desire to be part of the revitalization and ongoing creativity in our small downtown. Since our opening, Press has become widely recognized for its high-quality coffee and beverages served alongside inventive dishes which capture the spirit of European Inspired, Carolina Made.
To work at Press means buying into our vision of authentic hospitality and displaying the “heart on your sleeve” passion we bring to what we do each day. Displaying these attributes consistently will open the door for more opportunities within our growing company.
GREAT HOURS– We are an all-day café, which means NO EVENING SHIFTS.
Job Description:
The hostess is the first face that a guest encounters when they visit Press Coffee, Crepes + Cocktails on the weekends and must exemplify what Press stands for – welcoming every guest with a smile and a friendly demeanor. This role requires effective time management and constant focus on ensuring guest satisfaction. Customer engagement is a required task as you will be interacting with guests throughout their visit. Just like every position at Press, teamwork is a very important trait and is needed to maintain the position.
It is required that the hostess display authentic hospitality to every person that walks through the door as well as making sure that the customer is aware of wait times and protocols if we are on a wait. The ability to lift +/- 10 pounds on a regular basis is needed as well as the capability to stand for 6 hours is required.
A typical day within this position would require many tasks that are essential to a high-functioning restaurant:
-When arriving for your shift, making sure all tables are wiped down and chairs are orderly
-Greeting guests as they enter, and putting them on a waitlist if necessary
-Providing guests with menus as well as answering any initial questions they might have
-Assigning guests at tables they prefer, while keeping notice to table rotation for servers as well as planning for accommodating any large groups
-Pre-bussing tables during any down time as well as clearing tables of trash or dishes and sanitizing the table prior to sitting the next group of guests.
-Engaging with customers and ensuring that they are happy with their service and food & beverages
-Responding positively to complaints and helping resolve the issue
-Assisting with other positions within the restaurant when needed
-Cleaning tasks as directed at the end of the shift
Within 30 days the tasks required should be mastered and the job should be able to be completed without step-by-step direction, except for special tasks and situations. At the point of employment review, you will be evaluated on completion and quality of above listed tasks, time management and attendance, consistency of work quality, and plan for growth. We are a committed restaurant that loves the environment of working together and promoting our culture. We encourage working towards your goals and want to work together to get us where we are wanting to go. Positive additions to any team are always rewarded.
Press Coffee + Crepes is an equal opportunity employer. All aspects of employment; including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, job performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Types: Part-time
Compensation: $11.00+ per hour with tip share.
We operate a pooled tip share with a minimum of $4 per hour in tip share for a guaranteed hourly wage of your base pay + $4/hr. Average actual hourly tip share is currently over $5/hr and varies by days of week/shifts worked.
Job Type: Part-time
Pay: $11.00 per hour
Benefits:
Shift:
Weekly day range:
- Every weekend
- Weekends as needed
Work Location: In person