Job Title: Office Receptionist
Location: Orlando, FL
Reports To: Office Manager/HR Manager
Job Type: Full-Time
Job Summary:
We are seeking a professional, friendly, and organized Office Receptionist to join our team. The Office Receptionist will be the first point of contact for visitors and callers, providing a positive and welcoming experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-focused attitude.
Key Responsibilities:
Front Desk Management:
Greet and welcome visitors in a courteous and professional manner.
Answer, screen, and forward incoming phone calls.
Maintain a clean and organized reception area.
Administrative Support:
Manage incoming and outgoing mail, including courier services.
Assist with scheduling appointments and meetings.
Maintain and update office records, databases, and filing systems.
Order and manage office supplies inventory.
Assist with administrative tasks and projects as needed.
Customer Service:
Provide accurate information to visitors and callers regarding the company, its services, and its policies.
Address and resolve visitor and caller inquiries or direct them to the appropriate personnel.
Security:
Monitor visitor access and maintain security protocols.
Issue visitor badges and ensure all visitors sign in and out.
Team Collaboration:
Work closely with other office staff to support overall office operations.
Assist with event planning and coordination as needed.
Qualifications:
High school diploma or equivalent; additional certification in office administration or related field is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and attitude.
Customer service orientation.