Bellevue Montessori School is a reputable American Montessori Society Accredited Montessori school guiding children 18 months - 12 years old for the past 5 decades. We develop an academically, socially, emotionally and culturally educated community of students within the framework of acceptance, compassion, and understanding, all in accordance with traditional Montessori curriculum and philosophy. We support each individual student in building a foundation for life-long learning in preparation for future educational endeavors.
Our Main Campus holds seven primary classrooms which serve children 2.5 - 6 years old. We are looking for a full-time Front Desk Assistant to support this campus.
Summary:
We are seeking a proactive and customer-oriented Front Desk Administrator to join our team. In this role, you will be the first point of contact for parents, visitors, and staff, providing exceptional service and support. Responsibilities include answering phone calls, assisting with arrival and dismissal procedures, maintaining security protocols, and managing administrative tasks such as data entry, billing, and scheduling. The ideal candidate will have strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. If you have a background in administration, excellent communication skills, and a passion for customer service, we would love to hear from you!
Starts: Beginning or Mid-September, 2024
Title: Front Desk Administrator (Full–Time)
Reports to: Operations Manager / Campus Program Director
Collaborate with: Other front desk administrators at our Rossano and Park campus, Enrollment and Health & Safety department, Early Childhood/Kindergarten Assistant Director.
Hours: Monday to Friday 8:00 to 4:30 PM (including an unpaid 30 minute lunch break and 2x 10 minute breaks)
Location: In-person at our Main Campus
Responsibilities:
Answering all front desk phone calls with warmth and professionalism
Provide arrival and dismissal support as needed (guiding parents/families with parking, bringing children to the classroom, etc.)
Communicating professionally with any parents or guest vendors who need entry to the building and ensuring security of the front entrance - open and close doors including side gates, and make sure everyone who enters signs in and follows all health & safety policies
Data entry updates of family/child data into FinalSite, Transparent Classroom, and appropriate Student Enrollment spreadsheets and other Google Docs including maintenance and updating information related to new students or students who drop out of the program
Using FinalSite to create billing reports, rosters, etc. for 7 Main Campus EC/K classrooms
Assisting our Operations Manager with reconciling tuition deposits, tracking payment ledgers related to tuition and school expenses, and communicating with parents/guardians relating to tuition payments
Taking care of and updating DCYF requirements in the classroom and campus such as parent board, staff board, snack calendar, student allergy list, print forms for the to-go bags, emergency bucket, including updating emergency contact information, etc.
Greet parents/families visiting the Campus for tours and answering questions as needed. Assist in preparing brochures / business cards ready for parents/families visit.
Support Enrollment efforts:
Answering basic enrollment questions over the phone and email (using detailed and professional language) or notifying the Enrollment Specialist, Program Director or Director of questions you can’t answer
Ensure that student health & safety, etc. forms are completed
Support the after school vendor program including communication with the outside vendors, teachers, and parents/guardians
Assisting with copying, printing, and filing documents as needed
Laminating resources for the classrooms
Supporting the Primary Program Director with Parent interactions etc.
Working cooperatively, collaborate, and assist the rest of the Primary Program and all other School Administrators when required to ensure project timelines are being met
Daily staff scheduling:
Adjusting the classroom schedules based on any absences or schedule changes (ensuring to keep track of students leaving from the classroom and enough adults to meet licensing ratio of 1 to 10. Example: If overstaffed in one classroom, can move the other staff to another classroom who requires assistance)
Responding to texts and emails when staff call out or have schedule changes
Daily scheduling for floaters and substitutes
Keeping Staffing Changes Google calendar up to date for staff absences. Touch base with the Rossano Campus about staffing changes (if Main campus is short-staffed, we may ask Rossano campus for help if they are well-staffed)
Disinfecting sign-in materials (thermometers, pens, etc) and other items as needed
Keep the front desk and lobby area clean, tidy, and organized
Communicate with Facilities Manager if there are any repairs or maintenance needed for the Main campus
Assist facilities in contacting vendors (during emergencies or when needed)
Attend and participate in weekly Admin meetings (Wednesday and Thursday) to keep current with School activities and projects
Assist in event planning and preparation for the Main campus
Assisting with snack preparation and housekeeping tasks (laundry, dishwashing, organizing supplies) if needed
Assist in ordering supplies for the campus which includes collaborating with the kitchen concierge on ordering groceries and kitchen supplies
Other administrative duties as assigned
Benefits:
The opportunity to directly impact the education of children positively
Being a part of our amazing reputation
Professional development programs for those who are interested in becoming a certified Montessori Instructor or other
Competitive Hourly Rate - Starting wage at $24.50 with an opportunity to increase the wage after a 3 month probationary period
Paid 10 vacation days during the calendar year (12 months)
Sick leave
Bereavement leave of up to 3 days
Health Insurance benefits are optional for full-time staff
Simple IRA matching up to 3%
Assigned parking
Staff events, etc.
Provided a work laptop to use while employed
Reimbursement of up to $100 to complete initial DCYF licensing
DCYF reimbursement for renewing health & safety licensing (CPR/FA, BBP, Food Permit, etc.)
Requirements:
Able to work in a fast-paced environment and with minimal supervision
Associate or Bachelor’s degree in business administration or related field
At least a minimum of 1 to 2 years of front-facing roles in an administrative / front desk role that centers around customer service
Experience working in a school setting (preferred)
Strong organizational skills including attention to detail as this individual will be responsible for student data maintenance, billings, and staff scheduling