Join Our Team as a Virtual Receptionist at Nita Med Spa!
About Us: At Nita Med Spa, we're more than just a med spa - we're a community dedicated to enhancing the natural beauty and well-being of our clients. Our award-winning spa in Cypress, TX, is known for exceptional service, innovative treatments, and a warm, welcoming atmosphere. We're looking for a dynamic and detail-oriented Virtual Receptionist to join our team and help us continue to provide outstanding service to our clients.
Position: Virtual Receptionist
Location: Remote
Job Type: Part-Time/Full-Time
Responsibilities:
- Client Interaction: Be the friendly first point of contact for our clients, handling inquiries via phone, email, and chat. Provide information about our services, schedule appointments, and assist with rescheduling or cancellations.
- Administrative Support: Manage the daily appointment calendar, ensuring efficient scheduling and minimal downtime. Maintain accurate client records and update our CRM system.
- Customer Service Excellence: Address client concerns and questions with professionalism and empathy. Ensure every client feels valued and heard.
- Marketing Assistance: Support our marketing team by sharing promotions, events, and updates with clients. Help manage our social media accounts by responding to inquiries and comments.
- Virtual Assistance: Assist with various administrative tasks such as data entry, creating reports, and coordinating with other team members to ensure smooth operations.
Qualifications:
- Experience: Previous experience in a receptionist or customer service role, preferably in the beauty or wellness industry.
- Skills: Strong communication skills, both verbal and written. Excellent organizational abilities and attention to detail. Proficient with Microsoft Office Suite and experience with CRM software.
- Personality: Friendly, outgoing, and able to create a positive impression with clients. Self-motivated and capable of working independently in a remote environment.
- Technical Requirements: Reliable internet connection and a quiet workspace.
Job Type: Full-time
Pay: $20.00 - $22.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: Remote