Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Medical Scheduler. As a Medical Scheduler, you will play a crucial role in ensuring the smooth operation of our medical office by efficiently scheduling surgery appointments and providing excellent customer service to patients.
Duties:
- Schedule patient surgery appointments using email/fax and our electronic scheduling system
- Coordinate with medical staff to ensure availability for appointments
- Get auhorizations for surgery and medical clearances.
- Answer phone calls and respond to inquiries from patients
- Provide exceptional customer service by addressing patient concerns and resolving any scheduling conflicts
- Maintain patient confidentiality and adhere to HIPAA regulations
Qualifications:
- Previous experience in surgery scheduling role, preferably in a medical office setting
- Familiarity with medical terminology and procedures
- Knowledge of HIPAA regulations and patient confidentiality protocols
- Excellent communication skills, both written and verbal/ Spanish is needed
- Strong organizational skills and attention to detail
- Proficiency in using phone systems and electronic scheduling software
- Ability to multitask and prioritize tasks effectively
At our medical office, we offer competitive pay, opportunities for professional growth, and a supportive work environment. If you are passionate about providing exceptional patient service and have the necessary qualifications, we would love to hear from you.
Please note that all positions at our medical office are paid positions.
Job Type: Full-time
Pay: $17.17 - $17.81 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Application Question(s):
- Do you have experience of surgical scheduling in the last 2 years
Experience:
- Surgical Scheduling: 1 year (Required)
Ability to Relocate:
- Hollywood, FL 33021: Relocate before starting work (Required)
Work Location: In person