Air Bar is an exceptional opportunity to join the finest full-service salon and blowout bar in Naples. We are currently seeking a Salon Concierge with strong managerial skills, a genuine passion for people, beauty, and fashion, adept at sales, highly detail-oriented, and naturally charismatic. This is a part-time role, offering 34-40 hours per week, with a set schedule after training. At Air Bar, we pride ourselves on our active role within the community and our unwavering commitment to providing our guests with the highest standards of quality and personalized experiences.
Air Bar is a vibrant and energetic salon where you will engage with an affluent, international, and fashionable clientele, often including high-profile individuals. You'll be an integral part of an amazing team that offers opportunities for rapid growth within Air Bar for those who aspire to ascend to managerial and directorship positions. We envision that the person we hire will naturally assume this role after mastering the fundamentals of how our salon operates.
Air Bar Blowouts & Extensions has been the pioneer of blow-dry bars in Naples for 9 years, since May 2014. We offer a range of services including blowouts, extensions, updos, keratin treatments, and specialize in cuts and color. Our vision is to make our guests feel as great on the inside as they look on the outside. Air Bar is a stunning, impeccably maintained, modern salon featuring a 30-foot long crystal bar where guests can enjoy movies and runway fashion shows while sipping wine, champagne, cocktails, or espresso and cappuccino-based drinks of their choice while having their hair styled by some of the most talented stylists in the industry, using the most luxurious products available.
Our guests come to us with high expectations, seeking exceptional services, attention to detail, and the "little things" that make their experience unforgettable. They return because of the exceptional warmth, cleanliness, and professionalism we provide. We take pride in being a highly profitable salon, recognized as the #1 salon in South Florida for Oribe product sales, and a preferred vendor for prestigious establishments such as both Naples Ritz-Carlton hotels, the LaPlaya Resort, Hilton Hotel, and many others.
We have built an outstanding reputation, one that we are immensely proud of, and a reputation we know we must earn every day.
Responsibilities:
- Uphold and elevate our stellar reputation by delivering exceptional customer service.
- Provide a warm welcome to clients, offer beverages, and engage in friendly conversations.
- Handle transactions, promote products and sales, and contribute to our bottom line.
- Manage appointment bookings and confirmations through phone, text, and email.
- Actively sell products and assist in closing product sales for stylists.
- Demonstrate genuine care for guests, team members, and the salon as a whole.
- Encourage guests to invest in Series, Memberships, and Gift Cards.
- Maintain a spotless reception area and salon.
- Inform clients about our services, products, and special events.
- Upsell additional salon services.
Skills:
- Exceptional communication skills (verbal, phone, email) for top-tier customer service.
- Proficiency in handling office equipment, printers, and POS systems.
- Experience with Microsoft Excel, Word, and intuitive Point of Sale software.
- Familiarity with transaction processing.
- Strong organizational and record-keeping abilities.
- Ability to remain composed in a fast-paced environment.
- Prior experience in a salon, spa, or hospitality setting is advantageous but not mandatory.
- Social media experience is a plus.
If you are a charismatic, detail-oriented individual with a passion for the beauty and fashion industry, along with exceptional customer service and sales skills, we invite you to apply for this exciting opportunity at Air Bar. Join us in creating extraordinary experiences for our valued guests while growing your career in a dynamic salon environment.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- Are you currently taking college classes or any other classes that may interfere with your availability?
- Do you have managerial experience?
Language:
- excellent English (Required)
Ability to Relocate:
- Naples, FL 34108: Relocate before starting work (Required)
Work Location: In person