Briefing of Position
Field Service Engineer performs all activities necessary to provide our customers and principals with hands on technical support for warranty attention, supervision of installation, and repair of the products we sell. The Field Service engineer is also responsible for quoting projects related to maintenance and new construction of electrical substations as well as for providing all the hands-on technical services required to implement the companies service projects. Following is a more detailed view of some of the activities involved:
Commercial
- Read and interpret bid specifications and invitations to quote and generate requests for quote (to vendors or subcontractors).
- Prepare offers for services to render to AEP customers.
- Manage all aspects of preparing a bid for services, including asking for prices from vendors, negotiating improved terms, and clarifying correspondence and documents received and sent.
- With the approval and assistance of the General Manager – Service Division finalize bids and offers to present to customers and with their approval send them to customers.
- Assist in following up on quoted service jobs.
- Assist Vanguard Electric’s contract logistic team in handling all commercial and technical aspects related to the orders received by the Service Division.
- Visit customers.
Technical and Operational
- Become a very knowledgeable person on the products Vanguard Electric sells or services.
- Provide on-site assistance to service the equipment sold by Vanguard Electric or any equipment serviced under contract from a given customer.
- Perform maintenance and supervise installations of equipment on de-energized high-voltage substations. Work heights are 85% ground level to 20ft, 15% might be as high as 12ft (normally at ground level).
- No live line (work on energized lines) is to be performed.
- Supervise maintenance and installation crews to guarantee that the equipment sold is properly installed.
- Adhere to the most stringent safety requirements following customer safety plans (for those customers who have duly implemented quality plans).
- Implement (temporary) Vanguard Electric’s safety plans in those worksites where the customer has not defined one.
Coverage
- Main focus in the United States. Occasional travel to Central America, Caribbean, and South America to supervise subcontracted work.
Reporting to
- Field Service Engineer reports to Service Division General Manager
Travel
Professional and Technical Requirements
- Electrical Engineer
- Proven experience in high voltage substation and transmission lines installation and maintenance.
- Autocad basic knowledge.
- Proficiency in handling MS Word, EXCEL, and PowerPoint.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- Morrow, GA 30260 (Required)
Ability to Relocate:
- Morrow, GA 30260: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in Morrow, GA 30260