We are enthusiastically recruiting for a Front Desk Receptionist to work in our office and surgery center! As the Front Desk Receptionist, you are at the forefront of our customer service; it is critical that you understand customer service and enhancing the customer experience.
Your duties and responsibilities include:
- Responsible for front office first impressions and building relationships with the patients
- Utilize the EMR to enhance the customer experience
- Perform general office duties at the front desk such as answering telephones and scheduling appointments for patients
- Pull charts, audit consent forms, perform chart reviews and file
- Call clients confirming appointments
- Process medical records requests
- Check out patients and assist the Medical Assistants with additional scheduling
Qualifications
- Experience in a customer service role
- Sales experience is a plus
Skills
- Ability to multi-task
- Excellent customer service skills
- Ability to function in a team
- Strong organizational skills with attention to detail
- Dependable and punctual
- People person; handle varied personalities and personal situations
- Professional demeanor/appearance
- Desire and ability to learn quickly
- Positive approach/outlook
- Enjoys personal development and training
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person