Pedego Henderson is looking for bike mechanics who are passionate riders and who love serving a wide range of customers in a fun environment. Our sales philosophy centers on partnering with our customers to understand their needs, gain their trust, and help equip them to have a better life on an electric bike. Our goal is to make every customer interaction a personal one and through our services, grow the Pedego Owners family.
Qualifications
- Passion for cycling
- Excellent communication with the ability to effectively interact with riders and team members
- Must be able to work as business dictates which includes weekends
- Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
- Able to lift at least 50 lbs or more and use proper lifting skills
- Must have a valid Nevada Driver License
- Ability to troubleshoot mechanical and low voltage electrical issues
Responsibilities
- Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service
- Speak authoritatively on technical matters as they relate and pertain to our e-bikes; be the expert
- Assists customers in an enthusiastic and courteous manner; provides “wow” customer service, and deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
- Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
- Advises and assists customers with their product/service selection without bias
- Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced
- Assists with bike sales with technical consulting, and any other bike floor duties as needed
- General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
- Be able/available to pick up and drop off customer bikes in the greater Las Vegas/Henderson area
Benefit:
- Pay is commensurate with experience and responsibility.
- Opportunity for pay increase after 6 months based on performance.
- Access to fleet of rental electric bikes.
Pay: $17.00 - $20.00 per hour DOE
Shift:
- Day shift
- Up to 9 hours a day, up to 4 days per week
Application Question(s):
- Availability to work Saturdays and Sundays. Weekend availability is a requirement of this position, but days/hours our flexible to be worked out with Manager.
Weekly day range:
- Tues thru Sun – Flexible schedule to be worked out with Manager
Experience:
- Retail sales (Required)
- Basic bike repair and maintenance skills (Required)
- Customer service (Required)
License/Certification:
- Valid Driver' License (Required)
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 15 – 32 per week
Benefits:
Schedule:
- Day shift
- Weekends as needed
Experience:
- Bike Mechanic: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Henderson, NV 89052: Relocate before starting work (Required)
Work Location: In person