TLC Dental is currently seeking a dynamic and dedicated individual to join our team as a Dental Treatment Coordinator. We are a fast-paced dental office committed to providing excellent dental care in a comfortable and friendly environment. This role is critical to our success, serving as the first point of contact for our patients and playing a key role in the overall patient experience.
Key Responsibilities:
- Greet Patients Warmly: Be the welcoming face of TLC Dental, making every patient feel valued the moment they step into our office.
- Efficient Check-in Process: Manage patient check-ins efficiently, ensuring a smooth start to their dental visit.
- Communication Hub: Answer phone calls promptly, providing accurate information and a friendly voice on the other end.
- Appointment Management: Schedule and confirm dental appointments, ensuring optimal office flow and patient satisfaction.
- Insurance Verification: Verify patient insurances, ensuring a seamless billing process.
- Treatment Plan Assistance: Support patients with their treatment plans. Experience is preferred.
- Exceptional Communication Skills: Maintain clear and effective communication with patients, staff, dentists, hygienists, and dental assistants.
- Detail-Oriented: Follow up with patients meticulously, ensuring their needs are met and questions are answered.
- Grace Under Pressure: Thrive in a busy environment, handling pressure with ease and maintaining a positive outlook.
- Experience in Dental Field Preferred: Previous experience in the dental field is highly desirable, though we are willing to train the right candidate.
- Goal Achievement: Meet and exceed production and collection goals, contributing to the office's overall success.
- Payment Collection: Confidently request payments from patients as per their treatment plan during check-out.
Qualifications:
- Proven experience in customer service, front desk, or similar roles; dental office experience is a plus.
- Exceptional interpersonal and communication skills.
- Ability to work well under pressure and multitask effectively.
- Detail-oriented with a focus on providing excellent patient care.
- A team player with a positive attitude and strong work ethic.
Why Join TLC Dental Fort Lauderdale?
- Competitive salary and benefits.
- A supportive and dynamic work environment.
- Opportunities for professional growth and development.
- Be part of a team that values patient care and community.
Application Process:
If you are passionate about making a difference in patients' lives and meet the above qualifications, we would love to hear from you. To apply, please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team.
Join TLC Dental Fort Lauderdale and be a part of a team that is making a difference one smile at a time!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Fort Lauderdale, FL 33308: Relocate before starting work (Required)
Work Location: In person