Job Summary:
This position is part of a team which provides courteous and efficient customer service to clients and staff. The position supports corporate and program operations with services through a variety of administrative support functions.
Duties:
-v Greets and registers clients for appointments and contacts program specific staff of their arrival.
v Collects and routes all paperwork that is dropped off in the office lobby.
v Accepts rental payments and provides receipts.
v Answers telephone calls and responds to inquiries concerning programs, services, and operations.
v Enters client data into computerized program data base.
v Maintains office supplies inventory.
v Receives and processes incoming mail and outgoing mail.
v Provides assistance with special projects.
v Conducts annual client background checks.
v Initiates annual verifications of client data.
v Reviews and notarizes client documents for ICS programs.
v Participates in team meetings.
v Engagement in company sponsored events (i.e., Ladder of Hope)
Requirements:
v Prefer Associate Degree in Administrative Professional Program and/or Customer Service Certificate.
v A Wisconsin Notary or ability to obtain it would be beneficial.
v 1-2 years of experience in a Customer Service capacity preferred.
v Experience with underprivileged or otherwise disadvantaged groups of people is beneficial.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person